Can support up to 100 users if the internet is only used for emails and browsing. 100Mbps – Supports two to three devices streaming 4K UHD videos, and high-level gaming on low-ping lines.This line speed can also support gaming if the ping is low enough. 50Mbps – Supports one to two users that do moderate streaming and video calling.25Mbps – Supports a single user that does moderate streaming and basic internet usage such as emails, browsing, and low-demand gaming.This is what you can expect from various line speeds: But when your internet demands are more than the actual line can provide, you can expect sluggishness. Internet speeds have come a long way since the dial-up connections of the nineties. You can then de-select the devices that have unauthorized access to the router to free up bandwidth. If you’re not sure how many devices are using your connection, simply check on the router’s control page and all the devices should be listed. More than this, and you’ll experience a drop in your internet speed.Ī simple fix would be to reduce the number of devices or increase the line speed if there are too many devices using the connection. It’s important to know which line speed supports the number of devices you intend on using online simultaneously.įor instance, a 100Mbps line can comfortably support up to three devices streaming 4K ultra-high definition (UHD) videos simultaneously, while supporting one or two smart devices. This will result in a slowdown and can cause the router to drop the connection entirely. You may also have too many devices taking up bandwidth and when this happens, your router has a hard time communicating with each individual device. This could include smart TVs, mobile phones, computers, and even your network gear such as routers, modems, and cabling. For instance, an old device that doesn’t support the latest software and updates, won’t benefit from a fast internet speed. It’s possible that you have a device that simply doesn’t work with the Xfinity connection or isn’t compatible with your specific line speed. For instance, if your line can support up to 1000Mbps and your router only supports speeds of 600Mbps, you’ll max out at 600Mbps. Your router also needs to be compatible with the line speed. When the information gets to be too much, the device slows down and the memory needs to be cleared out in order to work at an optimal level. Think of the router as a mini-computer that needs to perform certain functions and store information. This clears all the old information stored in the cache, and when it’s time to select channels, the router will opt for the least clogged one. A simple fix would be to restart the router. This affects your internet connection and can cause that dreaded buffering. It’s possible for your router to become bogged down with information which can make the connection a little sluggish. In fact, the issue is often easily resolved at home. Troubleshooting a slow Xfinity internet connection doesn’t always require technical support. A few fixes to improve your Xfinity internet speed.Our comprehensive guide may help you pinpoint the reason you’re experiencing a slow connection with Xfinity as well as some possible remedies. Apart from the frustration of not getting the most out of your connection, there’s also not knowing whether the cause is as simple as a router issue, or something more advanced like a cable issue. Having slow internet is like watching your favorite baseball team drop every catch, despite having some of the best players in the game.
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